Privacy Policy

Last updated: 16/12/2024

Thank you for choosing to engage with Jacksons Private Van (referred to as “Company”, “we”, “us”, or “our”). We are dedicated to safeguarding your personal information and respecting your right to privacy.

Should you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at mark@jacksonsprivatevan.com.

This privacy policy outlines how we collect, use, and protect your personal information when you visit our website (the “Website”) or use our services (collectively referred to as the “Services”). By accessing our Website or utilising our Services, you agree to the practices described in this policy. If you disagree with any aspect of this policy, please discontinue using our Website or Services immediately.

Scope of This Policy

This privacy policy applies to all information collected through our Website, as well as any associated services, marketing efforts, or events. We encourage you to read this policy thoroughly to understand how we handle your data.

How We Use Your Information

We process your data for legitimate business purposes, contractual obligations, legal compliance, or with your explicit consent.

We collect and use personal data for the following purposes:

• Order Fulfilment: To manage orders, payments, returns, and exchanges related to our services.
• Service Delivery: To provide and facilitate the services you request from us.
• Customer Support: To address your inquiries and resolve any issues related to our services.
• Competitions and Promotions: To manage and operate prize draws or competitions you choose to participate in.
  
  

The specific grounds for processing your personal data will depend on the nature of your interaction with us.

Sharing Your Information

We only share your information with your consent, to comply with legal obligations, to fulfil contractual requirements, or to protect your rights.

Your information may be processed or shared in the following situations:

• With Your Consent: We may share your data if you have explicitly authorised us to do so.
• Legal Compliance: To comply with applicable laws, regulations, court orders, or government requests.
• Business Interests: To fulfil legitimate business needs, such as completing transactions or improving services.
• Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.
  
  

We take all necessary steps to ensure that any third parties with whom we share your data adhere to stringent data protection standards.

Data Retention

We retain your personal data only for as long as it is necessary to fulfil the purposes outlined in this policy, unless otherwise required by law.

Once the purpose for processing your data has been achieved, or if we no longer require your data, it will be securely deleted or anonymised. If deletion is not immediately possible (e.g., due to technical constraints), we will securely store your data and restrict further processing until it can be deleted.

Data Security

We implement robust technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

While we strive to ensure the security of your information, please note that no transmission over the internet or electronic storage method can be guaranteed as 100% secure. Access to our Website and the provision of your personal data is done at your own risk.

Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect data from minors. By using our Website, you confirm that you are at least 18 years old or have the necessary parental or guardian consent. If we become aware that we have inadvertently collected personal data from a minor, we will take steps to delete such data promptly. If you believe we may have collected data from a child, please contact us at mark@jacksonsprivatevan.com.

Do-Not-Track Features

Most web browsers and mobile devices offer a Do-Not-Track (“DNT”) feature to signal your preference not to be tracked online. Currently, no uniform technology standard for recognising DNT signals has been adopted. As such, we do not respond to DNT signals but will update our practices if standards are established in the future.

Policy Updates

We may revise this policy as required to remain compliant with applicable laws and industry standards.

Any updates to this privacy policy will be communicated through an updated “Revised” date at the top of this document. We encourage you to periodically review this policy to stay informed about how we protect your information.

Contacting Us

If you have any questions or concerns about this privacy policy, or if you would like to review, update, or delete your personal data, please contact us via email at contact@jacksonsprivatevan.com. We aim to respond to all requests within 30 days.

Thank you for trusting Jacksons Private Van with your personal information. We are committed to ensuring that your privacy is respected and protected.